Restaurant management refers to the day-to-day management of businesses within the restaurant industry. This includes overseeing the daily operations of the business but also managing the workforce and finances, planning company strategies, ensuring marketing efforts are achieving objectives and managing the business’ reputation.
Restaurant managers need to have an in-depth understanding of their business and how it is running, which means performance tracking is another crucial part of the job. Furthermore, restaurant managers must pay attention to customer service and the level of customer experience being provided, in order to optimise outcomes.
List of The Best Restaurant Management Online Courses
1. Managing Meal Duration And Reservations
When your restaurant is busy, every minute can count towards increasing your revenue. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about what an appropriate meal duration is. Then you can analyze the six stages of meal duration to determine where you can reduce time while maintaining a pleasant dining experience for your customers.
Additionally, the way you manage reservations is crucial, especially during busy periods. There are several things you need to decide when it comes to how you are going to take reservations in your restaurant. You will examine the different approaches to taking and managing reservations, whether by phone, online, or mobile. You can use a dedicated website for the restaurant, a third party website, or a third party app.
Course Highlights:
- Develop strategies to manage meal duration when you are busy to increase revenue without rushing guests
- Explore the ways you can take reservations to improve customer access/interaction and increase revenue
Course Duration: 2 weeks (3-5 hours/week)
2. Food & Beverage Management
Managing a company in the food and beverage industry is a fascinating task.
Food and beverage products are so deeply rooted in the culture of most countries that making and selling them is not only a matter of making and selling good and tasty products, but products that nurture people’s body, soul, and heart. Given this, it’s not difficult to see that the task quickly becomes complex. This course is made up of four modules and an introduction, each exploring one dilemma that food and beverage companies face. You will be presented with a set of video lectures and guest speakers.
These lectures combine an accessible introduction to specific topics integrated with interviews of managers and experts that will give precious insights and examples to the participants. To enhance your learning experience with us, we will make a Documentary on the Excellences of the Modena District available for you, which is in a format that we have developed specifically for this course in order to give you the chance to experience first-hand the territory as our on-campus students usually do.
Course Highlights:
- Focus on contemporary challenges that managers and entrepreneurs in food and beverage businesses should be able to face
- Provide models and tools to design and implement appropriate courses of action to satisfy customers and build an advantage over the competition
Course Duration: 13 hours
3. Restaurant Management – Human Resources Best Practices
Want to have rules in place to make your restaurant run smoothly? Then, look no further, this is the course for you. This is an information that I usually teach 1-on-1. But now at a fraction of the cost the information can be yours. You will save money in your restaurant by implementing these systems. And you will also simplify the operation and make it easier for you to manage the business.
You can’t keep doing the same things expecting different results. This system is what will create stability in your human resources. Invest and see the results quickly. If you are serious about running a successful restaurant, human resources is a very important and very challenging part of the business. Take time to learn and implement these systems.
Course Highlights:
- Simplify the hiring process
- Start every employee right
- Maximize your employee ROI
- Reduce staff turnover in your restaurant
- Keep your best employees
- Motivate, coach and develop your team
- Make the scheduling process easier
Course Duration: 2 hours
4. Hotel Management: Distribution, Revenue And Demand Management Specialization
This Specialization covers the basics of hotel demand management, distribution, and revenue management, and you’ll explore tools and techniques that will help you effectively market hospitality services and maximize business revenue in this new global industry landscape. In the final Capstone Project, you’ll evaluate the importance of hotel branding in business success through a hands-on, real-world case study. During the sessions, you will hear from senior hotel industry executives commenting on distribution, revenue and demand management issues. We will also interview two leading Online Travel Agents on how to maximise online business for your property, and have partnered with Duetto and SnapShot, two leading hospitality industry companies.
Course Highlights:
- Gain competencies that will make you operational immediately as well as bang up to date on industry trends.
- Gain access to cutting edge knowledge
- Learn how e-commerce intermediaries such as online travel agencies are impacting the already-complex hospitality sector
Course Duration: 4 months (3 hours/week)
5. Certificate in Restaurant Management
This Certificate course can be your passport to an exciting career in the hospitality and travel industry. Our graduates often pursue courses in Restaurant operations & management, making it one of our most popular course offerings. Some of our current students are already working in the Restaurant industry, gaining additional skills and qualifications through our Online Campus as they go along.
You will learn how to plan for and successfully manage different types of Restaurant operations, including coffee shops, dining rooms, room service, banquets, on-site food service venues, and how to control processes used to reduce costs in food and beverage operations worldwide.
Course Highlights:
- Know the components of the restaurant business.
- Know goals, safety and profits.
- Describe customer service essentials.
- Know guest recovery and problematic guests.
- Describe hiring and team-building.
- Describe supervision, counseling and discipline.
Course Duration: 3 months
6. Build Restaurant Management System | Python & Tkinter
In this course you’ll learn how to build a Restaurant Project with Tkinter and Python!
Tkinter overwhelms a lot of people, and it doesn’t have to! If you understand just a few basic concepts, and how Tkinter works , you’ll see that Tkinter is easy to use. You’ll be able to build Tkinter desktop and simple business programming when you’re finished with this course. You don’t need any tools or special skills to take this course. I’ll show you how to download and install everything you’ll need for free (Tkinter, Python, and the VSCode).
Course Highlights:
- Introductory Tkinter
- Download and Install Python
- How To Create a Tkinter Project
- How To Create a Tkinter App
- How To Design A Model In Tkinter With Page Program
- How to Use Time in project
Course Duration: 1.5 hours
7. Restaurant Budget & Forecasting
The main aim of this course is to ensure you are NOT one of them!
After working my way up the past 25 years, from the very bottom and seeing all aspects of the restaurant operation as well as owning my own restaurant brands in 2 countries, I have identified the areas where most people drop the ball. You will learn the very first steps that you HAVE to take before spending a dime on Branding, Design, Consultants, etc.
Course Highlights:
- 7 Year Forecast
- OPEX: Operational Expenditure
- CAPEX: Capital Expenditure
- Payroll
- Daily Revenue Drivers
- Property Cost
- Total Project Cost Analysys
- Food and Beverage Cost
- Competitor Analysis
- Planning the Opening Using the Provided Planner
- Write a Comprehensive Feasibility Study
Course Duration: 43 mins
8. Hotel And Restaurant Management- Penn Foster
If you’re looking for a career that allows you to combine your people and leadership skills with plenty of opportunity for growth, our online Hotel and Restaurant Management Career Diploma can help you prepare for the job you want. Through flexible, online courses, you’ll learn how to manage a restaurant or hotel on your schedule, from home.
Course Highlights:
- How to recruit, interview, and manage employees including how to determine staffing needs and the scheduling of responsibilities.
- How to plan a restaurant menu that accounts for customer preference, nutrient content, wording regulations, and pricing needs.
- How to enforce rules for hygienic food handling and washing of dishes, utensils, and other items.
- How to understand the duties and responsibilities of various positions you’ll oversee as a hotel or restaurant manager.
Course Duration: Self Paced
9. Food And Beverage Management – Restaurant Management Program (H132)
Immerse yourself in a community of hospitality-focused individuals while exploring your passion for the food and beverage sector. Develop your business acumen in the five key pillars of a successful Food and Restaurant Management professional: marketing, sales, human resources management, operations management and finance. Enhance your learning experience by marrying theoretical knowledge with real-world practical experience via our state-of-the-art simulation labs, world-renowned Chefs’ House restaurant and vibrant industry networking events. This is the place to launch your career in the restaurant management world.
Course Highlights:
- Plan, prepare and present quality food and beverage for a variety of hospitality environments.
- Deliver accomplished service of food and beverage for a hospitality enterprise.
- Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs and contributing as a team member.
- Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
- Apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
Course Duration: 2 years (4 semesters)
10. Hospitality – Hotel And Restaurant Operations Management
Experience a variety of restaurant operations-related roles in Restaurant International, Algonquin College`s student-operated restaurant and teaching facility. Some of these classes happen during the evening and weekends, to prepare you for the variety of shift work in the industry.
Students who graduate from this program with a minimum of a B average can further their education by bridging into year three of the Bachelor of Hospitality and Tourism Management (Honours) degree program.
Course Highlights:
- Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
- Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
- Use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences.
- Apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
- Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations.
Course Duration: 2 years
11. How to Manage Food Costing in The Catering And Restaurant Industry
On this two-week course, you’ll learn the fundamentals of cost management in restaurants and catering businesses and discover how to improve your current processes using the financial knowledge you’ve gained.
By understanding where costs can be controlled, you’ll discover methods of managing your overheads including portion controls and standardising recipes. With these skills, you’ll be able to reduce waste and add consistency to your inventory controls.
Course Highlights:
- Explain the elements of costs associated with producing food.
- Explain food costing principles and terminology.
- Perform basic food costing calculations.
- Calculate the cost and selling price of dishes.
Course Duration: 2 weeks (4 hours/week)
12. Restaurant Food Costing & Inventory Management
Whether it is your first restaurant or whether you already own one and would like to improved your bottom line. Grow in your business and career today with this course. Develop your knowledge to a higher level. Find out what the tricks of the trade are. As in y other courses, I like to keep the information I convey clear and to the point. This Recipe Costing and Inventory Management course is filled with the knowledge and workbooks for your own practice and use. You will be equipped with the tools and knowledge you need to run a menu profitably and efficiently.
Course Highlights:
- Recipe Costing
- How to Calculate a Food Cost Percentage
- Recipe Pricing
- Market Benchmarks
- Menu Pricing Methods
- Contribution Margins
- Inventory Management
- Bar Inventory Management
Course Duration: 1 hour
13. How to Run a Restaurant Business
This free online course elaborates on all the aspects and elements required to start and run a successful restaurant. Are you a restaurant enthusiast, a hospitality professional or a chef who dreams of having a restaurant but lacks the knowledge to get started? Or are you a restaurant owner encountering difficulties in finding their feet? This course explores all the necessary steps, inside secrets, elements and correct procedures to set up and run a successful and popular restaurant with customers clamouring to return.
Course Highlights:
- Describe how to run a restaurant business successfully
- Recognise the importance of an effective business plan for your restaurant
- Explain how to manage the finance and financial overheads of your restaurant business
- Discuss how to arrange and manage various restaurant elements, functions and components like people, inventory, and technology
- Summarise how to build and plan the menu for your restaurant
- Recall the effective ways to promote the restaurant and manage customers
Course Duration: 1.5-3 hours
